1. Reservation Confirmation

• Bookings can be made directly through our website, by phone, or in person.

• A confirmation email or message will be sent once the reservation is successfully made.

2. Payment

• A valid payment method must be provided to confirm your booking.

• In some cases, advance payment may be required to secure the reservation.

3. Cancellation & Refunds

• Cancellations made at least 24 hours before check-in will be eligible for a full refund.

• Late cancellations or no-shows will incur one night’s charge.

• Refunds, if applicable, will be processed within 7–10 business days.

4. Group & Special Bookings

• Group or long-stay bookings may require an advance deposit and are subject to separate terms.

• Special requests (extra bed, early check-in, etc.) are subject to availability.

5. Guest Responsibility

• Guests must comply with hotel rules and local laws.

• The hotel reserves the right to cancel a booking or refuse service for non-compliance or misconduct.

6. Contact Information

For booking assistance or inquiries, please contact us:
📍 Hotel Appayan Malda
Bipin Ghosh Rd, Mokdumpur, Malda, West Bengal 732101
📧 appayanmalda15@gmail.com
🌐 https://hotelappayanmalda.in